Villavakantiepark IJsselhof

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Often asked questions

1) How does Villavakantiepark IJsselhof deal with the Corona virus?

We would like to inform you that we are closely monitoring the situation regarding the coronavirus. We take extra measures in the area of ​​hygiene and safety, both in the villas and at our reception and all the various facilities. We follow all advice from RIVM   Of course, the general guidelines apply at our park, such as keeping a distance of 1.5 meters from each other, washing hands thoroughly and avoiding crowds. We also appreciate it when you wear a face mask in our public areas, such as the reception and the indoor playground.

This means that we are open and that you can visit our park to enjoy your detached villa, located in peace, space and nature. The rental of bicycles and our ponyranch are open and of course you are welcome to angle or to walk in the beautiful, green surroundings. All the facilities, like the swimming pool (incl. the paddling pool) and the indoor playground, are open in adjusted form. The pool is open for 5 days a week (closed on Mondays and Fridays) for certain time blocks with a maximum of 30 persons at one time. 

The horeca in and around the park is closed but pick up and delivery is possible. 

Do you still feel a bit unsure about making a reservation? When you book a stay now for 2020 / early 2021, you can make a free rebooking for one time, up to 21 days before arrival with a latest arrival date until 31/03/2021.

Did you book a stay with a group of friends / several families and would you stay in 1 house together? Then that is possible, but in the Netherlands you are currently allowed to meet with a maximum of 4 people from several households until Tuesday 10 November (children up to 12 years of age excluded). We expect you to observe all measures, such as keeping a distance from each other. If you have booked a stay with more than 4 people from several households, where you would stay with us between now and November 10, then we request that you contact us. We can then offer you various alternatives. 

For our German and Belgian guests, code red has currently been issued for Noord-Holland. We understand that as a result you may not be able to enjoy your holiday with us. When you made a reservation with arrival until November 10, 2020, you can therefore contact our reception and convert your reservation into a voucher equal to the amount already paid. This voucher is valid for one year.

Do you have a reservation with an arrival after November 10, 2020? Then we ask you to wait and see the situation.

If you have any questions about your reservation already made, please email us at We strive to answer your mail in the short term. You can also contact us by telephone during our opening hours on 0228-591926.

2) How can I make a reservation?

You can make a reservation quickly and easily 24 hours a day through our search and book.

For more information about making a reservation, you can also e-mail to the reception. The reception staff of the villavakantiepark will answer your questions as soon as possible.

Telephone bookings can also be made during reception opening hours. Our reception can be reached on +31 (0) 228 591926

3) Can I book children's furniture with my reservation?

You can book children's furniture (*):

  • High chair € 2.50 per night
  • Cot € 2.50 per night
  • Playpen € 2.50 per night
  • Children's pool € 2.50 per night
  • Toddler package (chair and bed) € 13
  • Baby package (chair, bed, box and bath) € 25

If you rent a childfriendly holiday home, the children's furniture (highchair, cot, playpen and children's pool) is already present in the holiday villa. If you need extra, you can rent it with us or bring your own.

The cot is exclusive of linen. Sheet package can be rented for € 5. These are 2 sheets (not a blanket).

(*) In type Childfriendly home and type Andijk there is for 1 baby children's furniture available.

4) What is included in the rent and what is not?

The rent includes:

  • Electricity, gas, water and heating
  • Access to indoor pool
  • VAT

Not included in the rent:

Mandatory additional costs

  • Final cleaning
  • Bedding
  • Reservation costs
  • Tourist tax

5) Where can I find the directions to the park?

You can click through on this page on the map of Google Maps. From there you can get directions to the park.

6) From when to what time is the duration of a weekend, midweek and week stay?

Weekend stay
A weekend starts at 3 pm on Friday and ends at 10 am on Monday (3 nights).

Midweek stay
A midweek starts at 3 pm on Monday and ends at 10 am on Friday (4 nights).

Week stay
A week runs from Friday 3 pm to Friday 10 am or Monday 3 pm to Monday 10 am

In certain periods you can book the late and / or early bird arrangement, so that you can sleep late on departure day or on the arrival day earlier in your holiday home.

7) What is in the various packages?

Baby package:

  • Child bath
  • Child's bed
  • Highchair
  • Playpen

Preschool package:

  • Child's bed
  • Highchair

Kitchen cloth package:

  • 1 towel
  • dishcloth

Towel package:

  • small towel
  • 1 large towel

VIP package (for 2 people):

  • Welcome package including a bottle of red wine
  • Coffee and tea package
  • Bath package
  • Kitchen cloth package
  • Towels package
  • Beds made on arrival

8) How is the payment procedure?

After receiving the booking confirmation, you pay a deposit of 30% of the total amount due.
Payment of the aforementioned amount must be made when booking online or within 7 days after the date of the confirmation also invoice of the reservation. The remainder of the total amount owed must have been received by IJsselhof no later than 6 weeks before the day of commencement of the IJsselhof booked as stated in the confirmation.

When booking within 6 weeks to 7 days before the start of your stay, the entire reservation amount must be paid online or within 7 days after receipt of the reservation confirmation.

When making a reservation within 1 week before the start of your stay, the total amount due must be paid directly online or on arrival.

9) What happens to my personal details?

IJsselhof ensures that your personal details remain strictly confidential. Your personal data will be treated carefully and secured in accordance with the Personal Data Protection Act. The database is used for our guest administration. This data can also be used to provide targeted information and offers about our products and services.

10) Why do not I get a discount while it is mentioned on the site?

For discounts you always have to take into account the discount conditions.

Discount conditions

The discounts apply in certain periods for young families and seniors. The discount is on the basic rent. In order to qualify for the discount as a young family, the youngest child must be 4 years old or younger at the time of stay. In order to qualify for the discount as a senior, one of the guests must be 55 years of age or older at the time of stay.

If you have a special discount code, you must enter it yourself when booking on-line.

Most discounts can not be combined with other discounts.

If you wish to make a booking on-line, please indicate the date of birth of the person by which the discount applies.

If you are stuck during on-line booking, you can contact our reception during office hours.

11) Does Villavakantiepark IJsselhof have a special children's holidayhome?

Villavakantiepark IJsselhof has 6 specially equipped Child-friendly holiday homes. This homes has 7 single beds and a child's bed.

Some of these homes are located on the water, but for the safety of your children and for your holiday rest equipped with a fence. Other children's homes are situated on our quiet dike side, these are not located on the water. In addition, the holiday homes are equipped with washer and dryer, chest of drawers with changing mat, cot, children's bath box, stair gate above, secure sockets, wagon and outside a sandbox and picnic table.

The Child-friendly holiday home can be found under villa Medemblik when booking online.

12) Do I receive a payment confirmation?

If your payment has been transferred to account number NL86 RABO 0120 3217 69 of Villavakantiepark IJsselhof and is provided with the reservation number, you can assume that your payment has been received by us. You will receive an automatically generated payment confirmation if your e-mail address is known to us.

13) What are the opening times of the swimming pool?

The 'De Oase' swimming pool is open daily from 9 am to 6 pm, the first hour of which is specially reserved for adults to swim laps. In different periods of the year there may be adjustments at these times in connection with maintenance etc. In the high season the swimming pool is open longer. The most up-to-date opening times can be found on the information board at our reception in the park.

In the area there are several alternatives, we advise De Zeehoek in Wervershoof (3 km), Enkhuizerzand in Enkhuizen (12 km) and De Waterhoorn in Hoorn (18 km).

14) What are the opening hours of the reception?

The reception opening times can be found on the information page about the reception.

15) What are the costs to book with preference?

If you prefer a certain villanumber, location, side by side, etc., you pay € 24.50 once and you have certainty of your choice.

When you book Online with us, you can click on the "Preferential booking" button to click on a holiday home you want (the ones that are still free are indicated in green). You will see this button after choosing a period in the calendar.

16) What kind of coffee maker is available?

There are filter coffee makers in our holiday homes. With the exception of the type Medemblik Wellness 6 there is also a Nespresso machine.

17) Is there Wi-Fi available in the park?

Free Wi-Fi is available throughout the holiday park.

18) Are pets allowed?

Yes, a maximum of 2 pets are allowed per holiday home.
Cost: € 5 per night per animal + € 20 extra cleaning

They must be kept on a leash at the park and stay in the villa only in the living room and hall.
At the entrance of the park you will find a large lawn where you can let your dog run.

19) What is in the groceries package (Large)?

The large shopping package includes:
1 bottle of Cola, Fanta, Red wine, White wine and Jus d'Orange, 1 pack of semi-skimmed milk, six pack Heineken beer, pack of 500 gr Red brand coffee, half full coffee milk 500 ml, packet of tea English Melange, Sugar cube 500 g, 4 white Pistol bottles, 4 Croissants, tub of halverine Butter, 10 Free-range eggs, Farmers Shoulder ham 115 gr, Matured cheese slices 230 gr, Chicken fillet 100 gr, Cooked 125 gr., LU mini Crackers natural 250 gr, Brie 200 gr, salty Peanuts 250 gr, Lay's natural Chips and Haribo children's mix 250 gr.

20) Do I need a fishing license to fish at the holiday park?

Every year fish are released in the water at Villavakantiepark IJsselhof. It is about different types of carp and roaches.

You can fish for free from the jetty at your villa or at the fishing pond. You do not need a fishing license for this. Only if you go fishing outside the holiday park. For a license you can then go to Wervershoof at Hengelsprort / Dierenspeciaalzaak de Moel (at 4.5 km). We ask you to put the fish back in the water. It is not for consumption.

Or go fishing for a day at the Visput in Andijk (5 km). You can buy a day ticket here.